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A step-by-step system for non-emergency medical transportation companies to build trip volume, recruit reliable drivers, and run operations like a business built to last.
Every empty driver seat is a missed medical appointment. Let's fix both sides of that equation.
NEMT companies live or die on steady trip volume and dependable drivers. This playbook walks you through building both, step by step, with real scripts for brokers, discharge planners, and dialysis centers — the highest-converting referral sources in this industry.
Inside, you'll get 5 complete modules:
Module 1: Getting Your First 10 Contracted Riders — Medicaid transportation brokers, hospital discharge planners, dialysis centers, senior communities, and private-pay families
Module 2: Driver Recruiting System — where to find drivers, job posting templates, referral bonuses, and interview questions that predict reliability
Module 3: Building Referral & Broker Partnerships — email templates and a follow-up cadence for brokers and facilities
Module 4: Marketing System — local visibility, content ideas, and review generation
Module 5: Systems & Operations — booking and dispatch process, compliance tracking, essential SOPs, and 6 KPIs including on-time performance
Who it's for: NEMT company owners who want to diversify beyond a single broker contract and build a driver bench that doesn't leave them scrambling.
A step-by-step system for non-emergency medical transportation companies to build trip volume, recruit reliable drivers, and run operations like a business built to last.
Every empty driver seat is a missed medical appointment. Let's fix both sides of that equation.
NEMT companies live or die on steady trip volume and dependable drivers. This playbook walks you through building both, step by step, with real scripts for brokers, discharge planners, and dialysis centers — the highest-converting referral sources in this industry.
Inside, you'll get 5 complete modules:
Module 1: Getting Your First 10 Contracted Riders — Medicaid transportation brokers, hospital discharge planners, dialysis centers, senior communities, and private-pay families
Module 2: Driver Recruiting System — where to find drivers, job posting templates, referral bonuses, and interview questions that predict reliability
Module 3: Building Referral & Broker Partnerships — email templates and a follow-up cadence for brokers and facilities
Module 4: Marketing System — local visibility, content ideas, and review generation
Module 5: Systems & Operations — booking and dispatch process, compliance tracking, essential SOPs, and 6 KPIs including on-time performance
Who it's for: NEMT company owners who want to diversify beyond a single broker contract and build a driver bench that doesn't leave them scrambling.